Frequently Asked Questions
What is JCCrewards?
As a qualified member of JCC Rockland, you have been automatically registered in a complimentary program called JCCrewards, a member appreciation program designed to reward you with valuable prizes in exchange for your continued participation at the Russin Fitness & Wellness Center.
Now that you're a member, whenever you complete a qualifying event, you will earn points that you can accumulate and redeem for fantastic prizes such as Pilates and Personal Training services, credit toward annual dues, free lock rentals and much, much more. And, guess what? You already have points!
For more information on the ways to earn additional points, click here.
How do I get a Free JCCrewards account?
You already have one -- simply go to www.jccrewards.org and follow the instructions to "Activate My Account." Your information will be verified with the information on file and you will create your own password. If you experience challenges logging on, we may have outdated or different information on file. In that case, you may either stop by the Fitness Desk, contact customer support directly using the online help page or send an email to email@example.com.
What if I forgot or don't know my password?
If you forgot or don't know your password, click on the "Forgot Your Password" option on the home page. Fill in your email address and press "Submit" and a JCCrewards support team member will email your password to you.
What if I do not have an email address?
Because this is an online program, having access to the internet is essential to view your account and redeem points. We recommend getting an email address to use in the program. Not having an email address does not preclude you from earning points, but we will not be able to notify you via email that you have points.
When will my points post to my account?
Points will be posted to our members' accounts by the first week of the month. The points that will post will be that month's birthdays and/or anniversaries and the previous month's usage, purchases and other miscellaneous events (e.g., liking us on Facebook).
What if I'm having trouble activating my account?
If you are encountering any difficulties, please contact Jackie Guenego, Membership Marketing Administrator at firstname.lastname@example.org.
Membership Should Never Be Pointless
|How Do I Earn?||Points|
|Activate your JCCrewards Account||250|
|Inspire a Friend to Join||1250|
|Your Friend Redeemed a JCCrewards 7-day Guest Pass||150|
|Every Fitness Center Check-in||2|
|12 or More Visits in One Month||75|
|Complete a New Member Assessment & Orientation||250|
|Complete a 30-min Complimentary Pilates Session||250|
|Participate in Small Group Training Demo||150|
|Every $2 spent on PT and Pilates||1|
|Every $1 spent on Small Group Training||1|
|Purchase a PT or Pilates Intro Package||100|
|Yearly Locker Rental Purchase||50|
|Yearly Membership Anniversary||200|
Point Level Description
|1,250||Three (7) Day Guest Passes|
|1,250||5 Childcare Services|
|1,250||1 Month Gift Membership|
|1,250||1 Month Locker Service|
|2,500||One 30 Minute Personal Training Session|
|2,500||2 Drop-in Small Group Training Classes|
|2,500||Reassessment & FitLinxx Program Update|
|5,000||2 Month Gift Membership|
|5,000||One (1) hour Pilates|
|5,000||One (1) hour Personal Training|
|5,000||1 Month Unlimited Childcare|
|5,000||3 Month Locker Rental|
|10,000||8 Week Small Group Training|
|10,000||$150 Worth of Membership Dues|
|10,000||1 Year Locker Rental|
|10,000||3 Month Gift Membership|
|17,500||$275 Worth of Membership Dues|
|17,500||Three (1) hour Personal Training Sessions & One (1) hour Pilates|
|25,000||$400 Worth of Memberhship Dues|
|25,000||Five (1) hour Personal Training Sessions & One (1) hour Pilates|